At Care By Dr., we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. Please read this policy carefully to understand how we handle your data.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you schedule an appointment, contact us, or register for our services, we may collect personal details such as your name, email address, phone number, date of birth, and medical information relevant to your consultation or treatment.
- Usage Data: We collect data about how you access and use our website, including your IP address, browser type, operating system, and other diagnostic data, to enhance user experience and improve our website's performance.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can choose to disable cookies through your browser settings, but this may affect your experience on the site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To deliver healthcare services, schedule appointments, and offer medical consultations.
- Communication: To contact you with important information, updates, appointment reminders, and responses to your inquiries.
- Improving Services: To analyze how you use our website and services to enhance user experience, make improvements, and offer more tailored services.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, including healthcare laws (HIPAA) and any other legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data under the following circumstances:
- Healthcare Providers and Partners: With your consent, we may share your information with healthcare professionals, consultants, or medical institutions involved in your treatment.
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or improving our services, subject to strict data protection agreements.
- Legal Requirements: We may disclose your information to comply with legal obligations or to protect our rights, safety, or the safety of others.
4. Data Security
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet or electronic storage is completely secure.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request to update or correct any inaccurate information we have about you.
- Deletion: You may request to delete your personal data, subject to certain exceptions (such as when the data is required for legal or medical reasons).
- Opt-Out of Communications: You may opt-out of receiving promotional or marketing communications from us at any time by following the instructions in the emails you receive or contacting us directly.
6. Links to Other Websites
Our website may contain links to external sites that are not operated by us. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review the privacy policies of any external sites you visit.
7. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information as quickly as possible.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Revised" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
